Meet The Team: Shop & Marketing

At In The Box, our journey is driven by the passion and creativity of our dedicated team members. In our “Meet the Team” series, we’re thrilled to introduce you to the faces behind the scenes who make it all happen. Today, we’re putting the spotlight on our Shop and Marketing Team—the dynamic team responsible for making your shopping experience seamless and bringing our brand to life.

The Shop and Marketing Team is the creative force that keeps our walk-in store running smoothly and ensures that our brand message resonates with our customers. From curating the perfect product listings to crafting compelling marketing campaigns, this team is all about making sure you have the best experience when shopping at In The Box.

Shop Management:

 

Our shop management team is responsible for everything you see when you visit our walk-in shop. They meticulously curate displays, manage inventory, and ensure that the shop is organised and ready for any customer. Their goal is to make sure you can find exactly what you need, whether you’re looking for sustainable packaging solutions or the newest trends in gift packaging.

Marketing Strategy:

 

Behind every successful campaign is a well-thought-out strategy, and that’s where our marketing team shines. They develop and execute campaigns that highlight our products, engage with our audience, and communicate our brand values. From email marketing to social media promotions, they make sure that our message is clear and compelling.

Content Creation:

 

Great content is at the heart of effective marketing. Our content creators are experts at telling our brand’s story through blog posts, product descriptions, social media updates, and more. They ensure that every piece of content reflects our commitment to quality and sustainability, helping to build a strong connection with our customers.

Customer Engagement:

 

Building relationships with our customers is a priority at In The Box, and our marketing team excels in this area. They manage our social media platforms, respond to customer inquiries, and create content that fosters a sense of community. Their work helps us stay connected with our customers, listen to their feedback, and continuously improve our offerings.

Jessica - Head of Marketing: Jessica leads our marketing and customer communications with a blend of creativity and strategic insight. She is the visionary behind our brand's voice, crafting compelling campaigns that resonate with our audience. Jessica ensures that every message we send, from promotional materials to customer responses, reflects our commitment to quality and customer satisfaction. Her expertise in both marketing and communication helps us connect with our customers and build lasting relationships.

Fun Fact: Jessica designs each and every single Thank You card, these are updated every month and included in each online order, expressing our gratitude for your amazing support! 

Favourite Product: Pink Bubble Wrap— Jessica LOVES Pink and is so excited to see her customers wrap up their fragiles and delights in our new Pink Antistatic Bubble Wrap.

Why She Loves Working at In The Box: Jessica thrives on the challenge of crafting compelling marketing strategies and communicating with customers. She loves being part of a dynamic team that is passionate about both quality and creativity.

Wilton - Shop Manager: Wilton ensures that our shop is always well stocked and ready for any customer. His attention to detail and deep understanding of our product range make him an essential part of the team, ensuring a smooth shopping experience for our customers.

Fun Fact: Wilton is a packaging enthusiast who loves to experiment with creating DIY packaging designs in his free time.

Favourite Product:  Large Kraft Shipper Box—Wilton loves the versatility and sustainability of these boxes, which align with his passion for eco-conscious packaging solutions.

Why He Loves Working at In The Box: Wilton enjoys being part of a team that values innovation and quality. He appreciates the creative freedom he has to explore new ideas and contribute to sustainable packaging practices.

Ihaam - Product Expert & Shop: Ilhaam is our go-to product expert in the shop, with an exceptional understanding of our entire range. Whether you're looking for advice on the best packaging solution or need detailed product information, Ilhaam is here to help. With a keen eye for quality and a passion for customer service, Ilhaam ensures that every customer finds exactly what they need to meet their packaging needs.

Fun Fact: Ilhaam knows every single product code in the shop, over 1500 products!

Favourite Product: Gift Carrier Box—Ilhaam loves the versatility of this carrier and loves recommending it to our customers in the shop.

Why She Loves Working at In The Box: Ilhaam loves helping customers find the perfect packaging solutions and being part of a company that prioritises eco-friendly options. The supportive team environment and the opportunity to learn something new every day keep her motivated.

Jarryd - Online Store: Jarryd is the driving force behind our online store, ensuring that every aspect of your shopping experience is seamless and efficient. With a deep understanding of our product range and a commitment to user-friendly design, Jarryd keeps the site updated, navigable, and ready to meet your packaging needs. 

Fun Fact: Jarryd is a tech enthusiast who’s always on the lookout for the latest gadgets to optimise his workspace.

Favourite Product: Mini Pallet Wrap Roll—Jarryd appreciates the practicality of this product for both home and business use, and he enjoys how it simplifies the shipping process for customers.

Why He Loves Working at In The Box: Jarryd loves the fast-paced nature of managing the online store and the opportunity to continuously improve the customer experience. Being part of a team that values innovation and collaboration makes every day exciting.

The Shop and Marketing Team is crucial to our success because they ensure that our brand is not just seen, but felt. Their work connects us with our customers, builds our brand identity, and ensures that your shopping experience is as smooth and enjoyable as possible.

As we continue to grow, our Shop and Marketing Team is constantly innovating to bring you new and exciting ways to engage with our brand. Stay tuned to meet more members of our incredible team in upcoming posts, and learn more about what makes In The Box a leader in the packaging industry.